I always purchase hair from them.Customer service was excellent as always. Shipping took about 4-5 days. The hair is absolutely beautiful. It's very thick so that you can thin it down to your personal preference The texture matched my natural hair. I only have a little bit of leave out around my edges to make it look more natural. There was minimal to no shedding and no smell,all my customers like the hair very much,will order the hair very soon,thank you soooo much for the excellent hair and customer service!!!!