ok I order 18inches natural color 150 density I love the hair!it is soft no shedding tangle free. I got the hair in a week and a half. Alex is super cool, he makes sure you understand everything. it came with two free wig caps. I am not planning on putting any heat on it or curls I usually wear synthetic wigs, and I make a synthetic wig last over 8months with everyday wear .so I am hoping since this is real human hair it will last me a year. that is the reason I got such a big density. overall I have no problems at all with it.